Hekken

Refund policy

Refunds:

We may provide Refunds in the event of:

  1. Cancellation by Customer within 24hrs when the order is placed ,prior to the shipment of the products ordered / purchased.
  2. If the order is cancelled by Hekken India under some circumstances.
  3. Return of one or more products purchased by the Customer, subject to eligibility for Return.

 

Refund of amount paid :-

If you have paid using a credit card, refund will be credited to your credit card account, (Will be reflected in next statement) within 5 to 7 working days. If you have paid using debit card/internet banking, amount will be refunded to your bank account within 7 to 14 working days. However, the actual credit to your account will depend on your banks processing time. If you do not receive a credit within this time, please check with your bank and let us know if you face any issues with the same.